Hundred-year-old businesses are not generally where you expect leading-edge technologies to emerge. But, according to Maxim Ioffe, Global Intelligent Automation Leader at Wesco, an organization with a long institutional memory is …
Walmart has announced a new partnership with OpenAI aimed at integrating AI-driven shopping experiences directly into ChatGPT, marking a shift toward what the company calls “AI-first retail.” The collaboration will enable …
Despite enormous hype around the productivity gains businesses will realize from agentic AI automation, organizations are expressing increasing doubt about their ability to scale the technology past the pilot stage or …
At its annual gathering of customers and partners in Las Vegas, intelligent automation technology provider UiPath unveiled several new offerings as part of its agentic automation and orchestration platform. The company …
While automation pros and end users are working out how to implement the most recent AI-powered platforms, employees globally are increasingly concerned about how it will affect their careers and lives. …
As the market for AI-powered intelligent automation grows, the component technologies of the platforms that deliver it are becoming more complex. Intelligent Document Processing (IDP), a capability that has existed on …
Greenlight Consulting has built its reputation by spotting opportunity early and adapting fast. The company, which has evolved from its roots in quality assurance to delivering enterprise grade automation and AI …
Mark Geene understands there’s a big difference between an agent that books your personal travel and one that processes a million claims a month for a health insurer. The distinction matters …
In 2003, Mihir Shukla had just navigated the late 1990s tech boom having been involved in early iterations of two pioneers of internet search: Netscape and Infoseek. Trained as a software …
NiCE, founded in the late 1980s to provide recording technology for the nascent call center industry, made an acquisition this week that bolsters its core customer service offering. The Hoboken, N.J.-based …
